Unit 2: Reflective Journal

Week 6

To streamline our collective interests, we initiated a categorisation process focusing on distinct work environments, particularly those characterised by unique designs. Notable examples include corporate spaces featuring unconventional elements such as bean bags, couches, and even miniature forests. Additionally, we explored atypical workspaces like pubs, concert halls, and artisanal studios. Thirdly, our inquiry extended to innovative working cultures, exemplified by the distinctive practices observed among technicians at Apple Stores. Notably, the purchasing experience at an Apple Store deviates significantly from conventional norms. During the store’s initial launch, customers found themselves navigating a novel payment process, leading to initial confusion about whom to approach for assistance.

However, our perspective on work underwent a subtle shift during our discussion about individuals with secondary job. This led us to contemplate the emerging trend wherein many individuals are poised to adopt freelancing as a secondary occupation in the future. In time past, it was uncommon for individuals to be exclusively specialised in a singular field. For instance, figures like Leonardo da Vinci were not only artists but also delved into scientific pursuits, paralleled by Albert Einstein’s, primarily known as a scientist, profound interests in art and music. Over time, however, a focus on specialisation within a single field became more prevalent.

In the 17th century, a Ph.D. (Doctor of Philosophy) signified broad academic expertise, but contemporary perceptions associate it with specialised proficiency in a specific area. Simultaneously, advancements in technology have facilitated easy access to diverse knowledge through online resources, fostering a ‘jack of all trades’ mentality. In the present era, merely excelling in a single field is insufficient for standing out, prompting individuals to actively seek knowledge across various disciplines.

Our group believes that contemporary perspectives on knowledge are gradually converging with historical paradigms. As we observe the evolving landscape, it becomes evident that our approach to understanding and valuing knowledge is mirroring patterns reminiscent of earlier times.

Week 7

The main focus of Week 7 was to visit a workplace. Fortunately, we were able to arrange an interview with an assistant store manager at the Leica store in Mayfair. Planning interview questions took longer than I expected, highlighting that it is not as straightforward as expected. To avoid overwhelming the assistant manager, we had to eliminate some questions we had initially planned and categorised the remaining ones into topics such as personal, agency at work, care, technology, decentralising education, workplace and presence & future. (The interview is scheduled for the 25th, but since I am writing this on the 23rd, it should be considered as part of Week 7.)

The reading assigned for week 7 was quite interesting, particularly ‘In Our Time, Coffee’ (a podcast, to be precise). Rahul mainly talked about the relationship between coffee and society. As emphasised in the podcast, coffee transcends being a mere caffeinated beverage; it assumes a significant role in our society. It serves as a daily ritual for many, offering efficiency and a much-needed energy boost. Simultaneously, it acts as a social catalyst, bringing people together.

Yet, delving into the journey of coffee from its origins to the hands of consumers reveals underlying issues. A notable concern lies in the exploitation of coffee farmers, particularly the actual pickers rather than the farm owners. This exploitation raises ethical questions about the labour practices within the industry. Additionally, some classmates who have worked as baristas shared their experience about poor treatment.

In the realm of coffee consumption, where it symbolises routine and sociability, it’s crucial to confront these darker aspects of its production and distribution. This realisation prompts us to consider the broader ethical implications associated with our daily indulgences.

After a group discussion, we concluded that it’s all about humanity, not just coffee. Would coffee plantation owners pay fair wages when running other farms? I don’t think so. They probably wouldn’t have compensated their employees adequately, regardless of the type of business they operated.

Week 8

It’s time to redefine who and what Jack is. The term ‘Jack’ originates from the saying ‘Jack of all trades,’ meaning someone who can do many different jobs, according to Cambridge University. ‘Jack’ encompasses not only freelancers but also those juggling a typical 9 to 5 job for steady income while pursuing another job they are truly passionate about. Another intriguing term, ‘slashers,’ was introduced by Nicky from our group, which I believe comes from Hong Kong. While our group believes that there will be an increase in people adopting a ‘Jack’ lifestyle over time, we also discussed the significance of ‘masters.’ Examples of ‘masters’ include doctors, lawyers, and therapists—individuals who possess profound knowledge in their respective fields. In the future, people will have the freedom to choose whether they want to be a master or a Jack (I am sure some will still adore medical science or law).

Our tutor, Josh, shared a quote by William Gibson: ‘the future is already here; it’s just not very evenly distributed.’ This got me thinking that although the future is here, humans might not be ready to fully acknowledge it. There are certain jobs that AI can handle, and perhaps even better at, yet humans often feel threatened, thinking that AI is taking away our jobs. Bertrand Russell, in his book ‘In Praise of Idleness and Other Essays,’ asks about this scenario: imagine 100 people working 8 hours a day. Suddenly, 50 AI robots are created that can also work the same 8 hours a day. What’s your take on this? Should 50 people lose their jobs? The author questions why we can’t consider everyone working for 4 hours a day, ensuring that nobody loses their job. Perhaps humans are addicted to work and the compulsion that they need to be constantly productive.

It led me to the concept of ‘work-life-harmony,’ a variation from the traditional ‘work-life-balance.’ Rather than trying to separate work and life and find a balance between them, I’ve come to the idea that the ideal form of ‘work’ is when it seamlessly integrates into life, creating harmony, by doing something you truly love.

Week 9

The highlight of Week 9 was the Thursday incubator event. To prepare for it, we stayed after Monday’s tutorial to discuss our approach. Chuxuan suggested the idea of using ripped posters, inspired by a Tate Modern exhibition, Nicky proposed a newspaper, and my contribution, a comic strip, became part of the newspaper. We divided tasks evenly; I worked on the comic strip and edited Renz’s interview audio, likely to be included in the final presentation.

The incubator itself turned out to be a bit chaotic, with the concept of ‘musical chairs’ seeming pointless. The loud music disrupted conversations and concentration. There was no clear structure, and everyone explored as they wanted. At least one of us stayed beside our table, explaining the scenario and collecting feedbacks from others. 

Throughout the incubator, the most frequently asked questions were how to get and what would be the first step to the future in our group’s scenario. In response to both questions, my perspective was; we must acknowledge that humans are not fully harnessing technology’s potential, even when it’s available (with mentioning William Gibson’s future quote). Breaking the stereotype that technology is ‘taking away’ human jobs will be one of the most important and difficult step.

On Friday, we had another online tutorial to discuss and share the events of Week 9. We decided to write about who and what ‘jack’ is, and how we presented our scenarios during the incubator.

Here is what I wrote:

  1. ‘Jack’ came from jack-of-all-trades. It is a metaphor for someone who is not only a freelancer but also with multiple jobs.
  2. ‘Future is already here; it’s just not very evenly distributed’ by William Gibson. 
    • I made an example of restaurant kiosks in Korea. Restaurant kiosks are way much more common in Korea, but couldn’t find a lot in London. (only in franchise restaurants like McDonalds)
  3. People are not ready to admit that technology can do what human can do. One of the biggest reasons is that people think they are ‘taking away’ humans’ job, but they are working ‘for’ us. 
    • Example: In Praise Of Idleness And Other Essays by Bertrand Russell 

      This is the morality of the Slave State, applied in circumstances totally unlike those in which it arose. No wonder the result has been disastrous. Let us take an illustration. Suppose that at a given moment a certain number of people are engaged in the manufacture of pins. They make as many pins as the world needs, working (say) eight hours a day. Someone makes an invention by which the same number of men can make twice as many pins as before. But the world does not need twice as many pins: pins are already so cheap that hardly any more will be bought at a lower price. In a sensible world everybody concerned in the manufacture of pins would take to working four hours instead of eight, and everything else would go on as before. But in the actual world this would be thought demoralizing. The men still work eight hours, there are too many pins, some employers go bankrupt, and half the men previously concerned in making pins are thrown out of work. There is, in the end, just as much leisure as on the other plan, but half the men are totally idle while half are still overworked. In this way it is insured that the unavoidable leisure shall cause misery all round instead of being a universal source of happiness. Can anything more insane be imagined?
  4. Historically, working hours are getting decreasing

Week 10

After the tutorial on Friday of week 9, we each had our individual scenarios and discovered that we were all essentially on the same page, just focusing on different aspects. This helped us immensely in narrowing down what to include in our final presentation.

However, the instructions for the final presentation seemed rather unclear, with even the tutors having differing opinions on what should be presented. Although we received an email outlining that our focus should be on collaboration rather than speculation, the guidelines were only provided the day before the actual presentation, which was yet another instance of unprofessional organisation.

I strongly believe that a high level of collaboration leads to a better outcome. Therefore, presenting our speculation on the future of work seemed reasonable, especially considering that we were required to submit a 1000-word reflective report and weekly blog on collaboration anyway. The unit must have a better organisation, with clear instructions to everyone including tutors. 

The highlight of this unit was undoubtedly my amazing group mates – Chuxuan, Getian, Nicky, Omar – and our tutor, Josh. Their support and collaboration made all the difference. If I were in a different group with a different tutor, facing the same disappointing and unprofessional organisation, I might have thrown in the towel. So, a heartfelt thank you to each and every one of you!